New location, exceptional customer experience: OmniBSIC relocates Kejetia branch in Kumasi

OmniBSIC Bank, Ghana’s fastest-growing financial institution, has officially relocated its Kejetia branch to a state-of-the-art facility within the Osons Chemist Building. This strategic move by the bank is aimed at reinforcing its brand promise ‘Not Just Another Bank’ by delivering exceptional financial services in the heart of Ghana’s most vibrant commercial district, Kumasi.

The relocation is a direct response to the massive economic evolution of the Kejetia area. As home to the Kumasi Central Market, the largest single market in West Africa, Kejetia is a critical engine of the Ghanaian economy. With over 11,000 stalls and a daily influx of more than 50,000 traders and shoppers, the district requires a financial partner capable of handling high velocity transactions and providing a spacious, secure environment for business owners.

The new branch at the Osons Chemist Building offers significantly more floor space, enhanced accessibility, and modern digital touchpoints to better serve this bustling community. Speaking at the soft opening of the relocated branch, Dr. Bernice Asamoah, Divisional Head (Marketing) at OmniBSIC Bank, said that the new location is a physical manifestation of the Bank’s dedication to excellence. She noted that as the Bank commits to being the bank of choice, its physical infrastructure must mirror the quality of its financial solutions.

"The relocation of our Kejetia branch is more than a change of address, it is a tangible reflection of our commitment to excellence. As we advance toward becoming a tier one Bank, our physical infrastructure must match the quality of the financial solutions we provide. This new branch ensures that the vibrant Kejetia business community feels valued, supported, and experiences firsthand why we are truly 'Not Just Another Bank.' Every interaction here is designed to reinforce that promise,” she said.

Echoing these sentiments, Zonal Manager (Ashanti Central), Mr. Samuel Duncan highlighted the operational advantages of the new premises. He remarked that the Kejetia market is the heartbeat of trade in the Ashanti Region and that by moving to a more spacious and accessible location, the Bank is eliminating the bottlenecks of the past and setting a new standard for service delivery.

He added that the team is now better positioned to provide the speed and convenience that modern traders demand, further entrenching OmniBSIC’s role as the preferred financial partner for SMEs and retail customers in Kumasi. "Kejetia is the pulse of commerce in Kumasi, and this new branch ensures we keep pace. With more space, better accessibility, and faster service, we are removing bottlenecks and empowering traders to focus on what they do best, growing their businesses. OmniBSIC is here to make banking seamless, efficient, and truly supportive for the market community,” he noted.

This relocation marks another milestone for OmniBSIC Bank following its recent stellar financial performance and its continued commitment to being a liquid, robust, and customer centric financial institution.

About OmniBSIC Bank

OmniBSIC Bank is a fully-fledged universal bank formed through the merger of the erstwhile OmniBank and Sahel Sahara Bank. The merger was driven by the Bank of Ghana’s banking sector consolidation programme introduced in 2017, which included increasing the minimum capital requirement nearly fourfold from GH¢120 million to GH¢400 million.

The merger is considered one of the most successful in Ghana’s financial services industry, largely due to the similarities in business models and size of the two institutions, as well as the willingness of stakeholders (management, staff, and directors) to embrace the unification. This synergy positioned the new entity as a significant player in Ghana’s banking ecosystem.

OmniBSIC has since reinforced its corporate governance structures and invested in infrastructure to align with the Bank of Ghana’s regulatory standards. The bank is committed to upholding the highest levels of integrity, transparency, and accountability, and creating a reliable framework for customers to conduct their banking activities with confidence and convenience.

Headquartered in Accra’s Airport City, OmniBSIC Bank operates a network of 40 branches across Ghana. It offers a comprehensive suite of products, services, and digital solutions tailored to the needs of corporate clients, SMEs, and individuals, while actively supporting the communities in which it operates.

To ensure the delivery of exceptional banking experience, the Bank invests heavily in technology and employee development reflected in its rigorous staff selection process and comprehensive capacity building programmes. OmniBSIC Bank has undergone a comprehensive transformation, achieving improvements across all key areas, including financial performance. It has received numerous accolades, such as:

·       Outstanding Transformative Bank of the year- Ghana Corporate Finance Awards and Gala Dinner, 2025  

·       Fastest Growing Digital Bank of the Year — Digital Innovation Award, 2025  

·       Best Corporate Bank Ghana — Global Banking and Finance Review, 2025  

·       Most Improved Bank for Customer Service Engagement — Africa Bank 4.0 Awards, 2025  

·       Bank of the Year – Ghana Business Standard Awards, 2024  

·       SME Bank of the Year – Ghana Credit Excellence Awards, 2024  

·       Best Ghanaian-Owned Emerging Brand – Made-in-Ghana Awards, 2024  

·       Best Corporate Bank, Ghana – Global Banking and Finance Awards, 2024  

·       Best Bank in Ghana – Ghana Business Awards, 2023 

OmniBSIC Bank is currently ranked 29th on the Ghana Club 100 list by the Ghana Investment Promotion Centre (GIPC). The bank is a proud member of the Ghana Deposit Protection Scheme.


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