In a remarkable occurrence of personal turnaround, an administrative officer at the National Health Insurance Authority (NHIA) in the Greater Accra Region, known to his supervisor simply as “George”, has become a living testament to the transformative possibilities of education, ambition and opportunity.
The story was shared yesterday, 12 November 2025, by Dr Victor Asare Bampoe, Chief Executive Officer of the NHIA. In a Facebook post, Dr Bampoe wrote how he prepared to leave his office when George greeted him with a broad smile: “Good afternoon daddy, I’m sure you cannot make me out.”
For a brief moment, Dr Bampoe admits he was stumped — he could not recognise George. The last time they had met was in May this year. At that time, George was working as a mason on a construction site, dressed in his work gear, tool-belt and trowel in hand.
What followed was an unexpected revelation. George boldly approached his prospective supervisor and shared his desire to move into a different work environment and put his degree to use. Dr Bampoe asked to see his CV. To his astonishment, George turned out to be a graduate of the University of Cape Coast and had worked briefly with the NHIA between 2020 and 2021 as a Public Relations Officer assistant.
Now, the Facebook message continues, George is working with the NHIA — contributing to the national effort to realise the vision of Universal Health Coverage for all Ghanaians by 2030, a target set by the government of President John Dramani Mahama.
Dr Bampoe offered George’s story as symbolic and encouraging: “Everyone’s story may not be like George’s, but with the current policies being pursued by His Excellency President John Dramani Mahama and his government, I’m confident that ‘igo reach everybody’.” He concluded his post with a warm “Have a good day!”
This uplifting narrative offers more than just an individual success. It underscores the potential of public service institutions and educational pathways for upward mobility. It also highlights the importance of opportunity, readiness and the willingness to make bold moves when they present themselves.
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For many young Ghanaians navigating a shifting labour market, George’s journey serves as a reminder that skills, credentials and ambition, when combined, can open doors — even those that might seem locked.
As the NHIA continues to expand its administrative and outreach operations, stories like these may well become more common — a testament to the organisation’s role in both health-service provision and human capital development.
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